Customer Testimonials – Maui
Kendrick is attentive, knowledgeable and provides great service. I am very happy with my new 2018 RX. So happy. Love driving it and love the service from the whole Servco team, Eric & Treyson as well !
My wife was looking for a new car and we headed down to Servco Lexus Maui. Dan "Kendrick" Dumo showed us the NX compact SUV and went over all of the benefits of driving and owning one. Kendrick was super knowledgeable and friendly. He showed us all of the exciting features that the NX had. My wife especially loved the back lift-gate kick sensor and automatic open and close with your remote or push button from inside. She loved that on her previous car and was happy that the NX had it too. The buying experience went smoothly and we got the best deal we could with everything we wanted. Eric Chang, the manager, made us feel like we were special and Kendrick's professionalism and kindness made this process so much fun. We went on two test drives, compared all the models, and even when we had questions after our purchase, Kendrick was still willing to go over things with our new car. My wife enjoys her new car and loves the look, feel and drive. We would totally recommend Servco Lexus Maui and Kendrick. Go see him if you need a new car, looking to own a Lexus, and just want to see what Lexus has to offer. Thanks again Servco Lexus Maui!
Friendly staff and good service
So in love with this dealership!! Akira was absolutely wonderful to work with in sales and Derek in financing made leasing my gorgeous new Lexus a breeze!! These guys are transparent and genuine, as are the staff and even Charlie the head of the dealership. As for the car... wow!!! It's been a long time since I've driven anything outside of the BMW family and I'm thinking I've been missing out. I hope you get a chance to work with these guys 🙂
So in love with this dealership!! Akira was absolutely wonderful to work with in sales and Derek in financing made leasing my gorgeous new Lexus a breeze!! These guys are transparent and genuine, as are the staff and even Charlie the head of the dealership. As for the car... wow!!! It’s been a long time since I’ve driven anything outside of the BMW family and I’m thinking I’ve been missing out. I hope you get a chance to work with these guys 🙂
Stopped in Servco Lexus Maui today to look at a used car. Although the deal didn't work out, I was very impressed with the sales consultant, Treyson Takushi. Treyson gave me a friendly greeting, was patient, knew his products, and was a joy to work with. If you're headed to Servco Lexus, you should ask for Treyson!
Had an emergency with the trunk of my wife's car this morning. I called and spoke to Chester and he instructed me to come in. As soon as I got there he dropped everything and quickly examined the problem and fixed it. He listened and quickly acted to help me. Exactly what great service is all about. Thank you Chester, keep up the great work!!
Akira Moriyasu at Servco Lexus IS the best.!! He sold a car to my daughter recently and was above board in the honesty department. He has lovely manners which go a long way with me. He gave both the plus and the minus of three cars we were looking at and was very knowledgeable about tech details, performance, gas mileage and in a very low key manner. I liked him as much as his cars. All in all a really great used car sales experience. This was a transaction with a lender on the mainland but both parties made it go seamlessly. I would buy a car from Servco Lexus and Akira Moriyasu again in the future.
Our experience with Melan was extremely great! He was very helpful and so personable; always considerate and felt comfortable dealing with him. Answered all of our questions and concerns. Derek too, very professional and friendly.
Just completed the first scheduled service on my car and was thoroughly pleased with the ease of making the appointment to the timeliness of the service! As usual the entire service department exceeded my expectations...and that's the very reason I keep returning to Lexus Maui for my cars!