Customer Testimonials – Honolulu
New edition to the fam. Great service at the Lexus folks. Very friendly staff.
After having a very poor experience at the Subaru Servco dealership in Kaimuki, it was refreshing to have excellent service at the Servco Lexus dealer. All the staff at the Lexus dealership were very welcoming. Mike Hamada was very professional. He actually wanted to sell me a vehicle. There was a scratch on the first vehicle I was going to purchase. He was able to find another vehicle for me in a new shipment. He kept me updated on the vehicle status as it was arriving on the island. When I picked up my vehicle he spent time to explain all the features of the vehicle. He set up my garage opener and synced my phone for me. He kept in contact with me for a week after I picked up my car. He wanted to make sure everything was going fine with the car. Lauren Kimura the financial consultant was a pleasure to work with. Especially since I just relocated to the island. Al in all I found the customer service was stellar at Lexus, unlike the horrible service at their Subaru location in Kaimuki.
Mr Sean Son was really nice and very helpful.Thank you Mr. SEAN
Yes! Kyle always doing a great job. He helps me every time for my car service. He doesn't make me wait for a long period of time. Thats why I always request for him every time I come there. Great Job! I love my Servco Lexus Family! He even remembers my phone number LOL how nice is that. I like Michael Hamada as well, he helped us get the car I always wanted. 🙂 They're both very professional and friendly. Free car wash and vacuum makes it more better every time I take my car in there.
I went to Servco Lexus today and was helped by Arvid. Arvid was incredibly easy to work with, and was very professional. He communicated the issue with my car in layperson terms, and assisted me with determining the best plan of action. The lounge was clean, and there was free coffee and wifi! Five stars!
Everyone was great as I indicated earlier, but Steven Felix was extremely accommodating, staying in touch with me on a weekly basis (if not more) as we looked for the specific car I was searching for.
I just got my very first Lexus! I went on Servco website and randomly emailed Mike Hamada. I'm so glad I did. Mike is a friendly professional, who is very patience and understanding. I like how he never pushed me to buy. Instead, he took his time and showed me what the car has to offer. He's very honest to answer all my questions. I never felt rush throughout the process. He is very personable and always willing to help. To me, buying a car is not just getting a car, but it is an experience. I would strongly recommend Mike Hamada to anyone I come across and wants to buy a Lexus. Thank you Mike for your kind assistance. My husband and I love the car!
First class service....
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Dealership Info
- Honolulu Sales:(800) 504-3617
- Mon - Fri8:30 AM - 8:00 PM
- Sat9:00 AM - 5:00 PM
- Sun10:00 AM - 4:00 PM
