Customer Testimonials – Honolulu
The salesperson made this deal happen. This would be my third Lexus I purchased from this Lexus dealer. His spent time to go over the operation of the on board system
Sandy Kelly is the most helpful salesperson at the Lexus dealership. This is my second new car I've purchased at Lexus and I am very pleased with all aspects of Lexus to include David from finance to the maintenance and service writers.
Service was outstanding from Gordon Tasaka (sales), Lauren Kimura (financial), and all other Lexus representatives. They all were professional, personable, provided suggestions, and did not appear to be pushy at all. They made me feel like a valued customer. I researched all my options, and based my decision to trade-in my RX400H for a NX300H (new). I have dealt with Gordon for many years, and he has never changed. He's someone who is trustworthy to be upfront. Outstanding service! 😀
Always a pleasure!
This past Friday was my first visit to Servco Lexus Honolulu. I have been driving for many many years and have never experienced such outstanding service as I did from this company. Everyone I came in contact with--from the appointment scheduler, to the service advisor, to the shuttle driver, to the cashier--were all outstanding! Thank you to Jason A and driver Darrin. The company is very fortunate to have you!
Mr. Yuji Tasaki, sales person was thoughtful about my situational needs and understood my preferences really well. He found the right car for me. I'm so happy to have gotten my Lexus through him.
Purchased a Lexus today from Honolulu Lexus, and had an opportunity to experience the FULL Lexus customer experience, and I must say that my expectations were exceeded. From the moment that we walked into the showroom, everyone was SO helpful. At 815pm, Jill greeted us with a courteous smile and a very helpful attitude. She referred us to STEVEN FELIX, who provided exceptional customer service and answered all of our questions. Along the way, we had the opportunity to meet with Wesley and Charles who were also both extremely helpful, and went out of their way to help us with our purchase. Lauren was so pleasant and efficient in helping us to secure financing, that the whole process took only a couple of hours to complete. This experience has set a new standard for the ultimate car buying experience. Thank you to everyone at Honolulu Lexus for making us feel like valued customers, and members of the Honolulu Lexus family. We were NOT a Lexus family before this purchase, but this experience has made us loyal Lexus buyers!!! Thanks again, Rick and Glen, for going out of your way to make our experience exceptional!! Aloha!!!
I just bought a Lexus and I want to thank Dorinda for making the process so smooth. We found her online and it made walking in with an appointment less intimidating. She did not pressure us and patiently gave us all the options we were thinking about. She made sure we understood the features of the car before we drove off. The finance person was easy to work with too. Have a great New Year.
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